The vehicle was noticeably louder than other UHaul vehicles I have rented, and required significant pressure on the gas pedal to operate. Additionally, I was locked out with the keys inside the vehicle, resulting in a $100 emergency service fee, as no backup or master key was available. My 3-star rating is solely due to the positive customer service provided by the female staff member during pickup.
Pamela P
On The Go Corner
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orillia, ON L3V4P6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly and professional staff. Will definitely recommend.
Heather NCustomer service rep was very nice, friendly and helpful. Such a difference from the pickup location
Peter SOwner was rude and intentionally unhelpful. When I had an issue he told me to call UHaul. When I asked for the number he told me to Google it. That was the least rude thing he did. Never will go to that location again!
Lynn CLocation appeared to be newly opened so there was a slight delay in processing the return but this was resolved when the other attendant helped out.
KENNETH M