Horrible rental. The front bumper cover came off before I'd driven a block. Several miles later, the engine malfunctioned and it became undrivable. I parked it at the rental location and was scolded by the agent the next morning. I reported my issues to 1800 UHAUL but still have not received any resolution. Very disappointing experience.
Trailer Rental & Towing in Ottumwa, IA at Voss Rentals
Moving to or from Ottumwa, IA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Ottumwa, IA 52501 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Ottumwa, IA
Cargo trailers in Ottumwa, IA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Voss Rentals!
Utility trailers are perfect for towing large or oversize cargo in Ottumwa, IA 52501. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Voss Rentals provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Ottumwa, IA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Ottumwa, IA online today!
Trailer and Towing Supplies
This is an update from an entry a week or so ago about an overcharge on a cargo van. I don't even see my original post. I'm not surprised since it was scathing about an overcharge. At least I think it was but no one from U-Haul will talk to me. Apparently a manager called me but I didn't answer so he went ahead and certified my charges. He supposedly called on 2/11/2021 which was a Thursday, a work day, when I'm unable to answer my phone every time it rings. He left no message or callback number, or the name of a person to talk to so I couldn't get back to him. He was just going through the motions with no real concern about whether my problem was correctly addressed or not. In other words, U-Haul management doesn't care about their customers as long as they get their money. So I'm another dissatisfied U-Haul customer who will discourage others by word of mouth from using U-Haul services. If U-Haul is alright with that I'm fine with it.but it's not good business practice. I am again requesting that a caring representative from U-Haul call me or contact me via email and explain why the cargo van cost me so much more than I was quoted. Leave me a callback number and name of someone I can talk to if I am unable to answer the phone. That is not too much to ask as a customer to a business. Just explain my charges is all I ask. It doesn't have to be so difficult but they won't communicate.
Needs a alignment very bad .
I have rented from Voss many times. Always helpful and the equipment is in good working order.
All are well.
Friendly help at this location - made a quick turnaround while also digging out from a snowstorm. Was greatly appreciated!
The gentleman working at the counter was not very helpful. This was my first time renting a U-haul. I did the self rent. When returning my U-haul I went in to ask where to park the truck because the lot was very busy, there was three other trucks in the lot. He told me I was a self rent and I should have just returned it to the street where I picked it up. The instructions I read told me to park it in the lot. He then called me within a few minutes of leaving asking me where I had put the keys. I let him know I had them in the lock box as directed. He seemed irritated with me and said I should have just left them in the truck and now he would have to â€˜walk all the way to the lock box to get the key.' I will never rent from that location again. He definitely needs to work on his guest service!
Awesome customer service!
Easier way for pick up after hours i had to reschedule my pick up for next day when pick up location was open and when dropping back off we swept back out but drop off location said we didn't sweep out cuz of some dust he wanted us to mop it out so charged us 25.00 for cleaning fee.
The uhaul experience in itself was fine, the owner of the premises was courteous and professional, but the location was a complete dump. Inside the store there was trash and junk lying everywhere. I even saw sitting on the shelf a half glass of what looked like coca cola, but it looked like it had sat there for months, disgusting!! When i booked my uhaul i had asked for another location in my town as I had used Voss rentals a few years back for an equipment rental. Back then I said i wouldnt use them again because the place is unhygienic and dirty, well its gotten far worse. Maybe a Uhaul representative should go look at the premises and see for yourselves. Do you really want customers entering property like this, especially during a pandemic.
Hours to drop off was ridiculous. Unloading a 3bdr house was not able to accommodate the 4 hrs they were open after losing almost 5 hrs to get equipment and back to where we needed to load. Had to call the customer service line to be instructed where to park the truck and trailer as they were not open when we got there and place is completely fenced in and no way to leave it safely. Then I was trying to ge Charged an additional $40 for it being 30 min late trying to make the 11am drop off to do the online check in. I had to call customer service instead to have it checked in.
The service was the best I've seen!!!!!!
Very friendly and helpful
Man that was working the counter was rude from the moment I walked in the door. I was interrupting his day! I even asked him a number of times if he would rather I go get a truck somewhere else! Was rude the whole transaction! Remembering why I hadn't been there in years!!
The truck and supplies were fine. The location for pickup was ok. It would have been nicer to have been able to pick up the truck closer to home but there seems to be not many trucks to go around in the area. The cost for a 15 foot rental for 24 hours being almost $500 is an absolutely ridiculous amount of money in my opinion. My problem was have to drive an extra 2 hours to get the truck adding mileage that we ended up paying extra money for because there wasn't a closer location available.
Check equipment before it goes out. Lights, tires, damage and etc. When reservation has been made and it's the only one from my town to where I'm going and back 287 miles there and back. Ask if you have the right receiver before you get there. Worst experience I have ever had with u haul
Location was closed. It was the weekend.
Was really dirty and unkempt
Having the truck available at the time I reserved it for. The reservation was for 8 am and didn't get the truck until almost 10:45am. Lost about 4 hours total of packing and had to pay rent an extra day. Completely unprofessional for them not to be in the office to check the vehicle out. I should get a discount reimbursed back since it cost me a day of rent.
The gentleman who checked me in was friendly and very efficient, had me on my way in minutes.
Trailer was not fully inspected before rental.
I only would rent from this place . the man that run it has the best costumer server there is with Uhaul
The building is full of old used food and drink containers just thrown in several piles on the floor throughout the building. Couldn't walk behind counter if you wanted to and it was piled full of nasty trash. The guy that owns it was sleeping when I got there, took him at least 20 minutes to start to check me in. Told him about trailer I rented not pulling right and he blew me off. Health department should close that building down. Yes it's that nasty
The guy is very professional and informs customers well. The cleanliness of the rental place definitely was not the best. Piles of stuff everywhere, ceiling tiles falling out of the ceiling, smell of mildew from a leaky roof.