When I picked up the truck, the gentleman told me that he would put the dolly in the truck. I waited inside and we did everything and then we went out and when I went to open up the back, there was no dolly and they are closed for the weekend then when I call Lynn to complain about it the lady said she's gonna send me to customer service when I get a hold of customer service. They're telling me that the $10 for the appliance dolly was taken off yet the bill that I got had the appliance amount $10 still on the bill so I wasn't happy with any of you folks be a customer service be at the eye was not happy with any of you. It's like three people I continue with not one person follow through on any other crap so when you get the $10 off of the bill then I'll be sending it to you I'll be calling every day.
connie C.
AM Custom Workz LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ottumwa, IA 52501
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Customer Reviews
- 4.5 Average Customer Rating
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Ran out of free donuts before I got there, have more donuts to accommodate other customers looking forward to said donuts.
Matthew P.Tricky to park a big truck in such a small space
Jacob S.Nobody there (it was a Sunday, so no biggie), but the parking lot was tiny!
Chad B.The location I worked with was very well run , So can't think of anything they could improve.
Timothy F.