Respond to my request that three added charges are disputed and return my money. Now I remember why I hadn't used U-Haul for years, its a racket to add charges you didn't agree to.
Trailer Rental & Towing in Overland Park, KS at U-Haul at Metcalf
Moving to or from Overland Park, KS? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Overland Park, KS 66204 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Overland Park, KS
Cargo trailers in Overland Park, KS are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul at Metcalf!
Utility trailers are perfect for towing large or oversize cargo in Overland Park, KS 66204. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul at Metcalf provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Overland Park, KS and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Overland Park, KS online today!
Trailer and Towing Supplies
The 24/7 drop-off was super convenient, and the website made the check in process simple.
It didn't seem like the truck I rented was checked out for a cross county move before I received it. The drivers side windshield wiper was not properly cleaning the windshield, fortunately it was raining the day I left and I was able to stop by the pickup location and had it fixed before I left. The bigger problem was the back tires on the driver side where bald, I had to drive on snow packed roads in the mountains, the truck felt like it wasn't getting good traction, I did end up sliding off the road getting stuck in the snow; having to call your tow service to get my out, they took 3 hours to get to my location. I hadn't noticed the tires until I got stuck, I'm sure I wouldn't have if the tires where in good shape. I counting my blessing I had made the trip with no major incident. I showed the clerk at drop off location the tires, hope they change them out before renting to someone else.
Steven Lester was so helpful and kind. We really appreciated him and his help!
Email, has been sent to the GM, due to the run around I received from the two other locations. This location was great, at 75st in Overland park, ks.
I won't be back because of the very bad service and nobody seems to care about their job's. Mass confusion and your pre order is a joke I had to wait 35 minutes and he wanted to charge me for waiting time. GOOD BYE!
Have more than one associate available.
Seems pricey for in-town moving.
I'd rent from this location again.
Super easy drop off. Thanks!
The truck was not very clean The worst part is the lack of staff. The wait is too long to pick up and the app didn't help at all
Reserved on line and pick up and drop off went smooth
I had booked online and both the pick up and drop off were easy. The staff was friendly and helpful. Keep it up
1. It is impossible to reach the location by phone--all my many calls were routed to a nationwide number. 2. Two employees were not properly masked when I picked up the vehicle. One became extremely rude when I asked him to wear his mask properly and back up for social distance. 3. About a half hour after I picked up the vehicle, a message that the oil should be changed soon came on, obscuring the odometer reading. It took me about 45 minutes stopped on the road and about 12 extra miles driving as I started to return to get help from the UHaul roadside assistance to tell me it was OK to proceed and how to take the message off. Upon returning the van I was told that they had no control over when this message would pop up, but they also do not warn you it might or tell you how to deal with it. In fact, there were no instructions at all with the van about how things were placed or worked on the dashboard. Even on the UHaul site where I looked at the :manual" there was no technical information. 4. Otherwise the return of the vehicle went quickly and smoothly and satisfactorily. 5. In summary, the van was quite new and functioned well. My complaints are not about the equipment but rather about the difficulties in communication with the personnel and in accessing help and useful information.
I came in last minute on Sunday and Lester was above and beyond in excellent customer service. I wish everyone in this world treated people the way he does. Way to go!
Excellent customer service by the staff
Long lines/ wait. I used on line check in and when I went in to get the key, there was no on line check in signage to â€œskip the lineâ€ so I waited in line while those that didn't choose on line check in got their equipment. On line check in saved me no time because I had to wait in a long, slow line anyway
It was a good experience and they did a great job!!
They did a very good job - the guy that helped me had a great attitude. My only issue is I signed up for an appliance Dolly but didn't need it - I didn't receive the credit back.
There were some complications trying to use the mobile checkin to pick up the truck. Also, it was unclear how payment was to work and how much we were actually getting charged.
Service was great!
Having more than one person checking in. Other than that, it was great!
The truck was great, I had no problems, it was clean, and it handled well. The wait time to check out though was way too long. There was only one cashier and probably 10 people in line. I'd already made the reservation so I had to wait over 30 minutes just to give them a copy of my ID. Was really frustrating. I was supposed to meet someone for a pick up across town at a specific time. The ONLY reason I made it on time is that I scheduled my pick up time for an hour and a half before hand.
Excessive wait times on both visits. 35-40 minutes
The service from beginning to end is top notch! I have moved many times, these lovely people made me smile. Many thanks!