I was called by Uhaul and told that my drop off location was closed Sunday 6/1 so I could get an extra day for free if I dropped off at Sam’s market on 6/2. I was charged for an extra day and I had to drive an extra 20 miles just to drop off the truck when other places were open. When I went to the counter I said “I have a uhaul to drop off” the guy just said “yes” and took the keys. Didn’t look at the truck didn’t look at any paper work just went on helping the next person at the counter. I should be refunded for the $58 since uhaul called me and told me to pick this location 20 miles out of the way and for the inconvenience the extra day would be free. I didn’t need the truck Monday I was finished moving Sunday.
STEPHEN B
Sams Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pacific, MO 63069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Open 7 days a week and always staffed. Simple return process. Just a great experience.
WILLIAM GReturn was prompt and well organized.
Courtney SBe sure to tell them if they use the key drop off box to submit online or be charged again forbw4 hours!
MICHELLE GLook above
JUSTIN C