I was scheduled to get the truck at a location near me, and received a call from an employee at that location confirming the truck was there and could be picked up. When i arrived...no truck. Four hours later and fifty miles away...i was given a truck. It cost me time and money to pay two helpers to sit around. The truck was in need of service. Either a wheel was horribly out of balance or bigger problems existed. The cab was dirty and the windows did not close correctly The people were fine, but had no authority...the woman at the first office and at the dropoff were Great...actual thought they cared. The good thing...the truck made it. I was shaken, beat to hell, and bent by the end...but living. Uhaul has always been good to me...but this time it was disappointing. Thumbs down on this one folks
Trailer Rental & Towing in Palm Springs, CA at Ramon Gas
Moving to or from Palm Springs, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Palm Springs, CA 92264 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Palm Springs, CA
Cargo trailers in Palm Springs, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Ramon Gas!
Utility trailers are perfect for towing large or oversize cargo in Palm Springs, CA 92264. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Ramon Gas provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Palm Springs, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Palm Springs, CA online today!
Trailer and Towing Supplies
make sure windows on vehicle are clean on inside and out
Close down the location at the windy cove mart in Palm Springs. Their telling customers they have to fill up their rental trucks in order to use them. Because of that I won't be using uhaul again. I had to change my reservation at the last minute.
The inside of the truck bed was very dirty and grimy. I was very disappointed.
We were expecting to pick up the truck at the large Uhaul depot not a gas station that we'd never heard of,
Miguel who acted as the U-haul representative was completely unprofessional, overwhelmed and exhibited behavior unbecoming of any manager of any brand. His communicative abilities are substantially lower than what I'd expect from a professional in a rental environment. Lastly, his demeanor and responses support my belief that he's entirely unhappy with his position, and is strictly concerned with doing the least amount of work possible. Did I mention Miguel's rude behavior? He has no business working in customer service, especially since he hasn't been truly trained in a manner consistent with U-haul's company culture.
Service was Professional, courteous & knowledgeable!
The truck was dirty and got charged 25.00 for a cleaning fee
Miguel was very professional, helpful and friendly. The truck ran great. Excellent experience! Thanks
Pick up location of truck was not the same as the UHaul store, as I was taking an Uber to the store I then had to call for another car and wait to travel to the correct pick up place. It would be better to inform customers of precise location of truck, rather than the hunting to track it down.
We reserved the truck two weeks in advance and checked in the night before online. However when we went to pick up the truck we learned it had been broken down for a week. The location manager called the district manager and they had no viable options other than suggesting we traveling 20 miles away to get another truck. We ended up having to use a smaller truck and make multiple trips, which took all day. The manager said it was corporate U-haul's responsibility to find us an alternative since they knew the truck had been broke down for a week. The manager was nice and apologetic but that didn't help our situation. We were stuck and had to move that day as we were flying out the next morning. I don't know who's fault this was but it was a major failure of basic customer service since someone knew the truck had been broken down for an entire week, plus they still let us check in online.
Clean and disinfect the truck.
Was not told of a mileage clause. I thought I was going to pay $100 but was charged $200!!!
Have correct vehicle as requested on site. When you don't you offer a similar vehicle at same rate, that includes same insurance rate and mileage rate!!!!
Discount for early delivery.
Since location is a gasoline station, it would be easy and nice to START with a full tank of fuel.
Oh my gosh. These guys were way cool and so sweet
What's really crappy about this method of renting is I do all the work. Which was full of problems, extra fees, and no cost savings. I've been a very good uhaul customer but no more. I feel like it's turned into welcome to My business you do the work and pay me what I want. Total crap. Not doing business with Uhaul again.
Miguel is professional, fast and friendly.
Thanks a big shout out to agent Very very helpful
Miguel and other staff members were very helpful and responsive!
I can only rate my drop off as average because the clerk was busy stocking the cooler and didn't have time to check me in. Not a big deal except that I would have liked to know if they were going to find any issues which I could have disputed at the time. Due to circumstances beyond my control our move did not go smoothly so had to keep the truck 2 extra days. I called in each day to Uhaul to let them know which was easy and pleasant. Since I dropped off on saturday they said they would wait to check in on Monday. Just had to keep my fingers crossed nothing happened to the truck parked out in the open over the weekend to get blamed for. Other than that everything went well. The girl at the counter was nice and did her best to help. The location was a gas station/convenience store.
Well. I returned the truck with the same amount of gas but got charged for gas. I'd go back to dealer but I didn't get a receipt. Just seems shitty that I got charged. But other than that - it was a good experience renting from that location
Ramone was amazing at getting my mom and I just the right moving vehicle for our needs. He tried everything to get us a cargo van because of the amount of passengers we had in our party and the need for space for moving large geode. And when one wasn't available, he quickly found a cost-effective alternative. In addition to that, he also was able to make our drop off location more flexible due to our lack of knowledge of the exact location our storage unit would be for our new business in Southern California, as we hadn't secured it yet. We will be looking to U-Haul for all of our moving and storage needs in the future.