I rent U-Haul trailers a minimum of once a month. This one was not swept out, the door wouldn't stay open on the trailer, but worse of all, I was lied to by the sales rep. I rented the trailer on July 3rd at 3:30pm, they stated that the buisness was closed on July 4th and they did not allow drop off on the 4th, and to return the unit the following morning of the 5th, no time, just the morning of the 5th. Upon returning the unit at 11:00am I was informed that I did not return the unit in time and was charged for a additional day. Had I been informed there was a time in the morning I needed to return it by, I would have made arrangements, or chosen a different rentals location with drop off after hours.
MATTHEW W
Four Points Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palmdale, CA 93552
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Quick, easy, friendly, and a good value.
NELSON GI returned the trailer I one 24 hour period but got charged for two days
RICHARD WThe brakes were terrible. I was scared to death going down the grape vine. Pick up was a big hassle truck was dirty
Michael Fvery personable, friendly. Equipment was is good shape. straps not frayed safety chains in place and attached well. overall positive experience. Thank you.
JAIMIE E