I was less than happy that I had to change my drop off point at the last minute. It wound up putting an extra hundred kilometres onto my trip. And sent me in the wrong direction. When I was initially asked where to drop off I picked my preferred spot. When I got to my preferred spot only then did I find out that an email had changed me to an entirely different location nearly 70 km away. After talking to the representative on the phone, I was less than pleased with the response I was given. No other options were offered. Other than to extend my rental by one day. No compensation for the extra gas money or the inconvenience.
Paul O
August E Quade Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palmer Rapids, ON K0J2E0
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Customer Reviews
- 5.0 Average Customer Rating
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They always there to help the customer above and beyond, I recommend this place to anybody in the area
Lawrence B