I originally reserved at a different location 11 days ahead of time on Witmer rd Lancaster Pa next to Target. I commute past this location everyday and noticed the 15’ truck I reserved sitting in the lot on a Wednesday. It was probably there before that. I arrived Saturday morning to pickup, same truck in the same spot was there. It was a tight park lot but it appeared they left room to drive the truck I reversed out. Since my pickup was before hours I had to call in. The person I spoke to said the truck always not there in the system. She gave me another location to pick up a different 20’ truck. I had no issues at this location in Paradise Pa. Check in with mobile app took about 15 minutes. I wasted 45 minutes from pick up time till I actually had keys to the truck. Times that by the 7 people waiting for me to load and the extra miles out of my way = unacceptable. I’m being charged for U-Haul lack of attention to detail.
michael h
Paradise Motors & Vintage Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Paradise, PA 17562
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Better internet service
Mark KExcellent
cesar jThe location was in such bad shape. Trash and junk all over. They were not open even though they were suppose to be. We used the mobile check in but needed to drive down the street to get any signal and ability to use it.
Johnny TI went to pick up and they were closed. I. Was quoted $124 dollars. Was charged $167 dollars. Big difference. Had to Waite well over 1 hour to pick up.
WILLARD B