Customer Service was great online - The site was not opened ontime - rental was for 10:00 but noone opened until 10:45 (manager had to call the shop owner). The shop manager was nice and all but was late and tried to blame it on the people online saying they told him 11:00 (it was in the computer at 10:00)Amy S.
Paradise Motors & Vintage Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Paradise, PA 17562
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Contact for this location was 45 minutes late to opening his store. I tried calling the day before the reservation was for, left multiple messages, but never heard back. The truck was clean on the inside, but the body has lots of damage. I did a walk around to see what pre-existing damage needed "x" stickers. He was insistent that U-Haul doesn't care about that kind of stuff. All-in-all, he was a nice guy, but I wouldn't recommend booking through this location.Aaron S.
John was super helpful!!Michael D.
We had a lot of frustration. Trying to get the truck with the online set up took us over an hour with problems. One thing that would have helped is if it would have mentioned to make sure your precise location was one because it isn't automatically set up that way on iphone. It was also difficult to park being in a muddy spot with a dip. We also had technical difficulties when trying to return, the photo wouldn't save and it would glitch. I wish the process of picking up and returning was simpler.Madison C.
Outside of truck cab filthy. Windows covered in mud n dirt. Assumed because it's parked next to major highway. But after driving 20 min had to stop and clean glass. Sun glare could not seeRobert C.