The staff were courteous and check out went smoothly. A male staff member hooked up trailer to my truck hitch. Staff then directed me to drive "the loop" to exit the site and there is not a paved lane or even gravel lane, just a bumpy mowed path. Well I turned too tight a circle and couldn't see over my truck hood that I headed into higher grass and ended up rolling over junk hidden by higher grass. Luckily no damage to my truck. Staff lady came running and apologized saying something like "Oh I forgot to warn you about stuff in the high grass". And I said: "You need to either move the junk or put up flags/ markers". Then for return, she said they are open until 4:30pm on weekdays. Well I should up at 4pm the next day and they were closed. So I had to use Uhaul app for check in, no problem. But tough to unhook trailer because hitch turn knob very tight, and I have arthritis in hands, just wished I had help since I arrived during regular hours. I'll just go to Uhaul in Tahlequah or Muskogee next time.
LISA U
D&S Motorsports
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Park Hill, OK 74451
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was satisfied with the location. I was not satisfied when my reservation was changed 3 times, and then I was told I would have to drive an hour away to pick up the truck. Finally, Janice from customer service helped me to get. a truck, which was bigger than the truck I ordered, the day before moving day. This whole procedure was extremely stressful and cost me more than what I was quoted. I really don't think I will ever recommend U haul to anyone.
JOYCE CDid not receive additional rented equipment
Gregory FEnsure you system runs properly and discount the services and rentals when I have to wait over an hour to rent.
ZACHARY NLady was super nice and friendly.
JENNIFER D