Quick and easy reservation process. Truck was ready to drive when I got there. Excellent customer service at pick up counter. Overall very satisfied with rental.Nelson P.
Trailer Rental & Towing in Parker, CO at Excalibur Rental LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Parker, CO 80134
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I originally opted for a U-Haul truck, a dolly, a furniture trolley (a flat thing with wheels on it) & blankets. When I got to the U-Haul store in Parker, Colorado, the attendant handed me the key to an empty truck. I had to go to a different U-Haul location bcuz at the very least, I needed a dolly. The guy @ the first U-Haul location on a scale of 1-10 (1 being the worst & 10 being the best) in terms of customer service, I would rate him a 5. The much older gentleman @ the second U-Haul location in Highlands Ranch, I would rate him a 9.Esther C.
Customer service was exceptionalSean Y.
Very nice young man assisted us with the trailer, very professional and courteous.JUDY H.
Best location we have ever rented from! Very clean, professional and prepared to help. We will definitely choose this location again.Ryan O.
uhaul cancelled on me twice and I had to replan my move twice. My biggest mistake was using uhaul. running lights on trailer were broken so you not only messed up my entire summer, but you put my life at risk. Never coming back. Never.James E.
Employee named Austin was more than courteous and thorough. I really appreciated his professionalismgary M.
I had ordered 20 moving blankets. I called a couple hours before pickup to confirm everything was there and was told so, however when I arrived they only provided me 12 blankets. Luckily I had ordered more than I thought i would have needed to be on the safe side.Eric L.
The trailer lights on partially worked. No blinker or brake lights. U Haul rep determined my vehicle was working properly. Trailer had an issue. Needed it for two trips. - One close just a few blocks from the rental office. - The second was about 30 miles round trip Used the trailer for the short trip and was not willing to risk making the second trip. I was still charged for a full day rental.Larry R.
Great experience start to finish!parker U.
Austin was great to work with!SUSAN G.
This location did not have the hardware I ordered which made the move near impossible, they were very rude and they locked my personal car in their parking lot with no signage or verbally telling me they would do that. This rental should be reimbursed.Heather P.
Good experienceTom V.
Cab was dirty and driver side mirror was broken.Chad C.
The process was easy and streamlineBarbara H.
Truck was filthy at pickup (dirty masks, food bags, empty drink cups EVERYWHERE in cab). Was told by the location that it is not their responsibility to maintain the truck. They only maintain trucks for in-town moves, according to them. We had to clean it ourselves. Absolutely zero service.Edward R.
U-Haul did not have the equipment at the location I chose and then made me drive 30 minutes each way to pick up the trailer. Then refused to credit me the $50 for not having the equipment I had reserved at the first locationTim F.
After hours return was challenging through the uhaul website.Kevin L.
helped me sort through the blanket debacleChad C.
I tried to stay away from this place after reading reviews but at the last minute UHAUL notified me that I HAD to go there because they screwed up and the truck wasn't at the original pickup location. Ok so fine. I pick up the truck and give my credit card. All good. Until today when I get a threating text from UHAUL that if I don't pay my bill they will send me to collections. The company charged my credit card and for some reason later credited me the money back but never told me. So I had to pay again online.... I will not ever use UHAUL again... They can't seem to verify locations of trucks or know how to properly charge a customer. The location was fine and the truck was clean. Maybe this is a issue with UHAUL itself but not sure where else to leave a review.William S.
I was charged for a 2 day rental when I had the truck for one day and returned it to the location with the key drop off at 5:30, 30 minutes after they closed. Not happy with that because the truck didn't work out and had to return everything the same day.Martha C.
Took two seconds to drop truck off. EasyJULIE A.
Great staffJeffrey H.
Your tow dolly broke my 4runner and it doesn't qualify to be covered because it didn't catch fire or roll over. My entire transmission is destroyed due to ill-explanation on how to use a â€œuser friendlyâ€ device. The uhaul was filled with cigarette ash and full cigarettes rolling around the dash board. There was garbage stuffed between the seats and the gas tank was halfway full. When I arrived to pick it up, there was two men screaming over the condition of my u-haul and several times the previous customer opened the door and kept me from leaving the lot. The tie down ropes were shredded and not long enough to cover my tires so I had to purchase my own ratchet straps to secure my vehicle. I will never be using U-Haul again and will be advising friends and family to steer clear as well.Pattrick G.