Vehicle was leaking power steering fluid from the start. U-Haul sent one mechanic who misdiagnosed the problem. U-Haul then sent a second mechanic who claimed to have fixed the leaking power steering system. However, partway through my 400+ mile drive, the power steering system failed completely. And it leaked power steering fluid all over the front brakes so now a fully loaded 20-ft moving truck with no power steering, also has brakes so compromised, I had to be towed to my final destination. Then U-Haul has the audacity to charge me an extra day and a refueling fee when they had to tow the vehicle back after I had unloaded. Could not be more furious.
Jeffrey W
Excalibur Rental LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parker, CO 80134
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Quick pickup and drop off!
Sharon HI rented a cargo van to pick up cupboards from a warehouse. The van was clean and was completely acceptable. The rental process went without a hitch ... the whole thing took me less than 10 minutes at the counter. Excellent service!
jerald hThe auto check out and check in app is trash, horrible. I showed up to pick up my truck and 3 other families went inside the building and got their and drove off before, i finished using the app.Just horrible. and the turn in process took twice as long.
Robert KGreat experience, very easy and the customer service at this location was great.
Mike A