I have rented here several times and the lady (jen) at the front desk is rude, very disrespectful and continously lies about the uhaul contract. When I return the trailer (before 10:00am)the next day, they try to charge me for an extra day saying the trailer wasn't returned on time.The contract says I have the trailer for 24hrs. This isn't the first time that they have tried to charge me for another day. This is concerning as to how many other customers are treated poorly and being over charged on uhaul rentals. Where would the extra money that they are charging customers going?
SCOTT B
Oceanside Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parksville, BC V9P2C9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I will be back. Thank you all for being so friendly and helpful
Daniel DNothing needs to be improved, everything went very smoothly, thank you
Cameron GYour website doesn’t work properly when confirming and paying.
Frederic TNothing. For me they were professional, knowledgeable and able to provide great suggestion.
ALI D