We were having a lot of difficulty reserving a 20 foot truck the day prior, due to U-Haul's website being down for an extended period. However, Hasham, at the Pasadena, Maryland Citgo Station was extremely helpful in assisting us with the truck reservation and rental! The only recommendation that I have is to check and adjust the wheel alignment and tighten the steering controls as the truck sways considerably within the lane, even while keeping the steering wheel straight. Thank you! Kevin.
KEVIN I
Pasadena Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pasadena, MD 21122
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Customer Reviews
- 4.5 Average Customer Rating
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About 6 10' trucks were parked up on the grass (probably the only place he had room) and were not parallel to each other. They did not have enough room between them to extend their mirrors. So I had to blindly back the truck off the grass and over the curb, of course without being able to see if there was any cross traffic behind me. And I was only given 232 miles for a 220 mile trip, this of course didn't include getting back to where I had to load up the vehicle or the distance to get to where I had to drop off the vehicle. Also, in the past the fuel level generally had a little grace in it, but in this rental the gas level was the needle width below the 3/8 mark, not on it and definitely not above it.
WALTER RGreat place to go to
CHIDI I10 out of 10 on all aspects
Norma EProfessional and courteous
SHAWN A