There was no actually person available to help us. I ordered extra equipment to help us move and that was not available due to no actual people working. Uhaul called the owner, a coffee shop lady called the owner, our appointment time was changed, and still no person showed up. We ended up just doing the pick up on our own online which was smooth, but could not get the extra equipment ordered. Another customer even arrived and said they were told to do it all online but they needed help. Very frustrating to have inaccurate hours of operation advertised, and then to not even show up during the actual hours of operation. There were several vehicles available at this location, but seems that customers couldn’t get to them because there was no one there to help.
Sara R
BT 95 Boat & RV Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Payette, ID 83661
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Danny MOn the link sent to take pictures of the four sides of the vehicle, I was unable to change the fuel level from 3\4 to 11\16, take a picture of the fuel gauge to prove level of fuel and finish. So subsequently was charged an additional $12 and some change. Would like that reimbursed.
CINDY FGood communication and easy drop off process. Was reachable by phone to answer any concerns and questions.
Christina ONo negative comments. Absolutely Nothing! You guys are still the most affordable and convenient way to move
Michael S