Overcharged for Km $1.59 vs. $0.30 on initial contract without explanation, not very friendly, did not mention that vehicles get robbed if left until I was there, so had to spend money on cab fare to keep safe. Will not use this location again
ELIZABETH D
Penticton Brake And Wheel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Penticton, BC V2A7N9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very helpful and made sure everything was safe before leaving. Great service!!!
NIEL LThe guy at the desk was rude. He kept telling me to sign things that were not being reflected on the screen. I was being asked to waive coverage and pay things that were totally different. When I kept asking and saying I don't sign things just cause I'm told to he got frustrated and said UHAUL is a stupid company. I have never experienced this before, I like UHAUL!
Nicole pI called to see if I could pick up 1 hour earlier than booked. They said yes, no problem. When I got there, the guy was uncaring, unapologetic, and said it's not there, either take a different one or come back in an hour. When I came back, I said I also booked a dolly. The gut didn't respond, but did mention the dolly when reading off the charges. There was no dolly in the uhaul, but I had to drop off the uhaul and then leave to go out of town right. The guy called when I was already on the road and said they would drop off the dolly because I couldn't puck it up. They never dropped it off.
MILISSA MAll was fantastic, great people, great service.
Todd H