I called to see if I could pick up 1 hour earlier than booked. They said yes, no problem. When I got there, the guy was uncaring, unapologetic, and said it's not there, either take a different one or come back in an hour. When I came back, I said I also booked a dolly. The gut didn't respond, but did mention the dolly when reading off the charges. There was no dolly in the uhaul, but I had to drop off the uhaul and then leave to go out of town right. The guy called when I was already on the road and said they would drop off the dolly because I couldn't puck it up. They never dropped it off.
MILISSA M
Penticton Brake And Wheel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Penticton, BC V2A7N9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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All was fantastic, great people, great service.
Todd HThe trailer did not have a jack and I hurt my back trying to attach and un-attach.
CHRISTOPHER TThank you
LOUISE TNothing, Very helpful on getting me hooked up and on my way.
ROBERT P