The guy at the desk was rude. He kept telling me to sign things that were not being reflected on the screen. I was being asked to waive coverage and pay things that were totally different. When I kept asking and saying I don't sign things just cause I'm told to he got frustrated and said UHAUL is a stupid company. I have never experienced this before, I like UHAUL!
Nicole p
Penticton Brake And Wheel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Penticton, BC V2A7N9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I called to see if I could pick up 1 hour earlier than booked. They said yes, no problem. When I got there, the guy was uncaring, unapologetic, and said it's not there, either take a different one or come back in an hour. When I came back, I said I also booked a dolly. The gut didn't respond, but did mention the dolly when reading off the charges. There was no dolly in the uhaul, but I had to drop off the uhaul and then leave to go out of town right. The guy called when I was already on the road and said they would drop off the dolly because I couldn't puck it up. They never dropped it off.
MILISSA MAll was fantastic, great people, great service.
Todd HThe trailer did not have a jack and I hurt my back trying to attach and un-attach.
CHRISTOPHER TThank you
LOUISE T