Well for one we received an extra charge of a little over $3 after returning the trailer even though we had paid in full according to the computer system on pick up date, two the trailer hadn’t been cleaned before pick up, but was dropped off after being washed inside and out with soap and water, three the owner has a large German Shepherd on location tied to a very small rope that the dog could easily break, four the dog actually tried to bite me on pickup and on return. Five on the day of pickup the computer systems were down again (common occurrence for some reason when I end up renting equipment from this company, not just this location), Six the office was not very sanitary the amount of dirt, what looked like dog feces on the floor and dead bugs laying everywhere wasn’t very pleasing and meant that we had to stand the whole time we were trying to get the transaction accomplished(roughly 45-50 minutes) Seven when we first arrived on location there was no one to greet us, one of the recycling employees had to call an office worker to come to the shop to be able to get service which meant we waited another 15 minutes for someone to arrive by car to the office to fill out rental paperwork and to charge us for the rental. This is why I don’t recommend renting equipment from this location to anyone I know!
andre f
Recyclage Chaleur
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Petit-Rocher, NB E8J1T3
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Customer Reviews
- 4.5 Average Customer Rating
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Maurice, in Petit Rocher NB is an amazing person. He helped me since the beginning because of the non professionalism of Atlantic UhAul.
jean-philippe oReally expensive.
Sarah GExcellent place to do business very friendly and knowledgeable.
Jean BTruck was not driving straight but other than that, the service was way better in Petit Rocher NB compared to the one in Big River NB.
Monica F