Everything was great. Great people to deal with and very efficient. Thank you.laura P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Big River, NB E2A6S8
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- 4.0 Average Customer Rating
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Staff unable to find me in the system when I returned the vehicle an entire day early. I picked up the truck at 8:30am-ish in Shediac on 15Sep and returned it around 7:30pm the same day at this Big River location .The employee took the mileage, inspected the truck and this information was left for the boss to enter the return in the computer the next day. By the time it was completed, it was well into the next day, therefore charging me for 2 days vs 1. I was expecting to receive a refund for the unused day, but apparently that won't happen now. If you read this comment Uhaul , perhaps you would could do the right thing and reimburse me for the unused day. Thank you.NOrma D.
And very very nice lady professionalJude L.
They overcharged meRosmarie L.
Love the note on the dash that if the box was not cleaned there would be a $25 charge to have it cleaned. However the cab was full of dog hair, windshield and side windows were very dirty with finger prints and big matter. More concentration should be paid attention to keep the cab clean as well.This is the number 1 reason I would not recommend U-Haul. .69 cents is a little outrages for the mileage and too have a dirty vehicle.joey W.