The GPS location for Lafave is not correct so after hours pickup does not work with your phone.I had to call and they wouldn't believe me that I was at the correct location. It took 45 minutes over the phone to pickup the truck. The cab had trash in it (including half of an old sandwich). The truck was bucking while driving (thought it was because it was empty, but did the same when full) and a service light came on. Did not deal directly with anyone at this location, as I picked it up after hours.Elizabeth B.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Philadelphia, NY 13673
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- 2.5 Average Customer Rating
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They were closed so no feed backRobert A.
The problem wasn't the drop off place itself - it was the turnoff and the route I had to take with a big box truck down a dangerous one way route Again they were rebuilding the bridge a few miles away from the drop offAnn B.
The Lafave automotive facility was excellent and well prepared taking care of needs very efficiently. This was a much better experience than my last at a different location who did not have the trailer available when I showed upDavid H.
Was not impressed. When I arrived there was a paper note on the door saying closed for the day. Had to find a parking spot for the trailer and then had to remove the trailer by myself with a sore back. Then waited on hold for 20 minutes to find out I had to use the online check in. It didn't work properly the first time and had to do it a second time. Not a good experience at all.Colin C.