Trip from Philadelphia to Maryland: Have the representative of this location know the Uhaul guidelines. The representative in Philadelphia (where I picked up my truck rental) stated that I had the Uhaul truck rental for two days but if I turn it in early (the day before) I would get some money back. However when I returned the truck rental to the Maryland Uhaul location, the representative manager stated it was not true. I rushed to turn in the Uhaul early for nothing. The representative gave me the customer service number to call and the customer service rep on the phone was rude and mean. When I explained my situation she (basically, passed the buck and didn't want to resolve the matter). I was very disappointed in Uhaul, especially because I use them often. Lesson learned.
DESIREE N.- Pennsylvania PA
- Philadelphia
- 19133
Trailer Rental & Towing in Philadelphia, PA at U-Haul Moving & Storage of Fairhill
(@ Glenwood)
Services at this Location:
Contact Us
747 W Allegheny AvePhiladelphia, PA 19133
(@ Glenwood)
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Philadelphia, PA 19133
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
The employees were very unprofessional .
Nassau M.- Rating:
- 5.0
Nothing i can think of at the moment. I think i would not come back if the place was not clean & your fleet of caro vans was not good. So you guys keep up the good work.
ARNOLD S.- Rating:
- 5.0
Even on a busy day everyone was pleasant and helpful.
STEPHEN K.- Rating:
- 5.0
Muy buenos servicio
JUADIN J.- Rating:
- 1.0
Arrived 30 minutes before closing to rent a tow dolly. The associate asked me “what do you need?†And I said a tow dolly, associate asked “do you have a reservation?†And I said no. Associate immediately had an attitude I guess because it was almost time to close. Another associate came in and he told the other associate “they want a dolly†with a pissed off sound when saying it. Other guy took care of me but was really chilled and took his time and asked question like “what car?†And I asked back, what car are we towing or what car are we using to tow with? He said towing with... after reservation was made the guys was like go to the back and someone will hook it up. Went to the back waited about 5 mins and didn't see anyone coming to me or around me. I asked one guy that was cleaning the trucks (which is the same guy when I first came in) and he got pissed of because I asked who could of hook the dolly to the truck.
WALTER V.- Rating:
- 5.0
I was charged extra for using the vehicle additional hours
LYNNISE B.- Rating:
- 5.0
I didn't find any complaints, everyone I communicated with on the phone and in person at I haul were very professional. Thank them and you
CHARLES T.- Rating:
- 5.0
Get more service people like the young lady that waited on me she was excellent
RICHARD J.- Rating:
- 5.0
I always have good experience with U hall , I love this specific location, the office is so clean and the floors of this location are super super clean and shines nice.... that is something I always see anywhere I go... I really recommend. Thank you!
GABRIELA W.- Rating:
- 4.0
Tell the customer service representative not to be on their cell phone while waiting on a customer. I had to interrupt their conversation to ask a question. Maybe I'm old school, when I worked it was no cellphone. Your company is not the only one that have this problem.
CHARLES W.- Rating:
- 5.0
All was great
Jerrold B.- Rating:
- 4.0
Equipment was old, felt like a tune up is needed.
ADRIENNE T.- Rating:
- 1.0
False advertisement of 19.95 which turned in to $48 charged to my account twice. Option to waive $10 coll fee, verified current insurance provided coverage yet I was forced to pay addl $10 fee because of the store policy. Deceitful! Cargo van was filthy inside and out and barely able to see through windshield, no fluid! 😡
Deanna S.- Rating:
- 5.0
Great guys and girls
LEONARD D.- Rating:
- 5.0
Greatful
KEITH H.- Rating:
- 5.0
Awesome!! Blessings!!
RUBEN L.- Rating:
- 1.0
Customer service. No reason the doors are locked before 6:30 when people are waiting trying to get in the store to return things. Employees should were in the back for almost 20 mins
TONY H.- Rating:
- 5.0
Great customer service. More help needed.
JESSICA J.- Rating:
- 5.0
Nothing it was a perfect experience and encourage others to use this service.
GENIOVEL M.- Rating:
- 1.0
Listen to the customer
LEE K.- Rating:
- 5.0
Make sure papperwork is doing the way the customer want. (( like McDonald's said. THE WAY I LIKE IT )) If it wasn't for the help on 103 w huntinpark ave. I wold have to return it back where i pick up. That wasn't a nice thing to do.
CARLOS R.- Rating:
- 1.0
Be more professional, my truck wasn't clean it was covered in snow, I had to clean the top of the truck off, and I was over charged, when it was time to return the truck all the lights were off in the office which made it look like they were closed, and in a not so good neighborhood I was a little scared, all around poor service...
BISA P.- Rating:
- 5.0
Excellent customer service. Thank you
RICHARD P.- Rating:
- 5.0
The store rep was very friendly and kind also. Very professional in handling matters. I will be using this location for future purposes.
Turquoise D.