Trailer Rental & Towing in Philadelphia, PA at U-Haul of University City
Moving to or from Philadelphia, PA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Philadelphia, PA 19139 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Philadelphia, PA
Cargo trailers in Philadelphia, PA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of University City!
Utility trailers are perfect for towing large or oversize cargo in Philadelphia, PA 19139. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of University City provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Philadelphia, PA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Philadelphia, PA online today!
Trailer and Towing Supplies
The gentleman who assisted me at this branch was extremely friendly and helpful. I did not catch his name, but it can probably be looked up on the invoice. He deserves recognition for exceptional customer service.
Good experience. Only complaint-When I picked the van up the recorded mileage on the contract was wrong by 4 miles. Not a huge deal but I would've had to pay an extra 4 miles in mileage fees. Every penny counts these days.
The cabin of the rental truck smelled like cigarette smoke and I found a cigarette butt in the door jamb. Also, one of the employees didn't wear a mask for most of our interaction, which is exactly how contagious viruses spread.
The customer service was horrible! the representative was having personal conversations with her other colleagues during my entire time at the counter. Further, the representative did not escort me to the truck to show me how to open the back nor did she guide as to where the truck was located. I will never return nor recommend this location.
Unprofessional staff, rude to customers, poor Covid 19 practices, staff cursing at customers. Keisha Simon a disgrace to basic customer service skills. Told me I wasn't making sense, said she had money in the bank then I did and said I should, "get my broke ass out of her store!" After returning the truck, she was more professional as she ate sunflower seeds, not wearing a mask as she piled the saliva tainted shells on the sales desk.
Inspect and maintain vehicles properly. I was subject to an unsafe ride. The door was inoperable and my entire experience was unsatisfactory
On January 2nd at around 6:45pm, I arrived to pick up the trailer at this location. The man who helped us was not wearing his mask properly. He had it over his mouth, but not his nose. I stood 6 ft away, but when he asked me to move closer in order to pay, I asked him to put his mask all the way up. He did not seem happy to, but he did. However, when I was paying, probably about 1 - 2ft away, he then pulled his mask down to take a drink. After my asking to fix his mask, he seemed much less friendly and annoyed. When I returned my trailer to this location on June 3rd, I arrived just before 5pm, before this location closed. There were two people in the office working, one of which came out to greet me. The parking lot was packed and there was a truck in the equipment return lane. The man told me to back up and drive around the truck in the equipment lane to get around it to return the trailer. As the parking lot was packed, there was no clear way to get around the truck blocking the lane, which should have been moved. So, I had to back up, with the trailer, into the oncoming traffic, which was extremely dangerous. Once on the Main Street, I had to drive around about 2 city blocks in order to get back to the location and enter from the wrong way as there was no other access. I backed the trailer up into the location that was asked and went to the office to get the man who had told me to park there so he could help unhook the trailer. Everyone had left and the office was locked. This was extremely unprofessional. The truck that was blocking the equipment lane should have been moved so I could drive through, but both workers there did not. I thought at the very least if I agreed to go completely out of my way to accommodate them, they would wait 3 min after the location had closed to assist me in unhooking the trailer. This was by far the worst U-Haul location I have ever visited.
The staff was friendly and professional.
Lower mileage or go back to free mileage
The employees inside seemed bothered to help and weren't clear about a few instructions. Not a big deal to figure out on my own since I've rented before but would be inconvenient for a first time renter.
Hire more people during high-rental times. Like the 1st week of each month (high move-in time) and before and after holidays.
Customer-facing employees were not masked.
The lady work upfront @ 11/21 she's not friendly at all and make it harder for my reservation overall i ended up pick up a car 12:45pm for 11:30am reservations very furstrated waited over 1hr. Thanks
It was a satisfactory experience
Please make sure the gas tank is full before letting the next customer used it..
No complaints just keep the same customer service ppl the gentleman tht waited in me is very knowledgeable...and followed all safety procedures Thanks
I HAVE NOT RECEIVE A FINAL BILL AS YET. HIRE MORE EMPLOYEES
This location is very professional and accommodating especially when the check in site is slow appreciate them very much
I didn't see any issues right now... customers service was great!!!!
I paid for a hitch install on 9/18/20. The appointment was for 10/24/20 and your company didn't get it or refund me. It's November 27th. No one called, no one rescheduled. Please refund my money. Rebecca Rose metzger 215-833-9082 West Philadelphia
My girlfriend and I rented a tow dolly and when I went to pull the straps over the tires, the one strap was loose. It was totally missing the bolt that secured it to the one side.We then called for service and were told that someone would be in touch soon in order to come and look at it. At this point, we need to get going as we face an 18 hour drive ahead of us and all we got from customer service was, "wait and someone will be there to assess the situation." We can't wait. Not to mention, now we have lost faith in the unit itself, I mean, it was not ready to be used. We wanted to get a flatbed, get the car loaded and get on our way. Now, we've waited 45 minutes and someone calls us to tell us that a technician has been located and will be on their way. We had already called another Uhaul to secure a flatbed and wanted to get on the road. We are losing time that we don't have. Nobody that talked to us was concerned about getting us on the road the fastest and safest way possible. Now, we have altered our plans to make it a 2 day trip as opposed to a 1 day trip, costing us a hotel room. We paid for a flatbed that we would not have had to do IF the tow dolly was in usable and safe condition. I am looking for a refund of the flatbed as AGAIN, I wouldn't have had to purchase this if the original equipment was safe and usable. We lost hours waiting for someone to get us back on the road so we took matters into our own hands and secured a flatbed for safety purposes. We then had to argue with with Uhaul location we secured the flatbed from because they had not been properly identified as the drop off location for the faulty tow dolly. We eventually were put in touch with the manager and he cleared the drop off issue for the tow dolly and we were able to get on our way, feeling much safer about our towing status. However, we lost 3 hours of our day, were extremely frustrated with the customer service (nobody's priority was getting us on the road immediately, we were told to wait multiple times) and had to incur another $600 in costs to rent the flatbed. Again, these costs would not have been incurred if the original piece of equipment was safe and ready to use. I want a refund for those costs...not to mention the time we lost and the frustration we went through. Our experience was terrrible from start to finish. I failed to mention that our truck and tow dolly were not even ready when we went to pick it up, we had to wait for about an hour to get out of there. They weren't even sure they had them and had to go search the lot. I would think they would be ready when we got there. Terrible.
My Uhaul rental went super smoothly. My trailer was there at the time of my reservation and I was able to return my trailer a day early after hours. Thanks to Dontee for making this a pleasant experience!
Horrible service. They kept the reservation active for days after I returned the vehicle and charged me for twice the number of miles I used. called multiple times and kept being told a manager would call but I haven't heard anything back to this day