Ken and Polina did a great job taking care of us thank you very much Warren
WARREN C
Exit 24 Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, OR 97535
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Ken was really nice and helpful to make sure I wasn't inadvertently charged for mileage
AMY VThe air conditioner in the truck either did not work or barely worked because the whole drive I had it on max A/C and there was no cool air coming out and I was sweating profusely. It was checked on drop off and was "working" but I suspect when the engine was running and I was driving through a very hot area of California the A/C could not adequately cool the cab.
HEATHER LThere is very little that I can say to improve your experience I had. I had extra miles extra time when I asked for it. It was an amazing experience account wait to use U-Haul again in Oregon anyway.
NOEL PWhile I appreciated working with this location, I am not pleased with the process. The original pickup location, per the email received from U-Haul was in Ashland; 160 lowe road at Al's old fashioned car wash. This location does not exist. It was not until the day before pickup (planned for Sunday, June 15) that I was informed that my pickup was in Phoenix (oregon) and I needed to complete on-line work with my cell phone. Not only that, but the new pickup location is closed on Sunday - this was also a surprise as I requested sunday pickup. I had to change my plans during my son's university graduation day. This was frustrating. I will add that the U-haul team at the new pickup location were helpful and provided very good service. I think U-Haul could have provided better service to me by advising ahead of time that the original pickup location did not exist. I suggest you update your website and remove non-pickup locations. Finally, if you cannot reach someone by phone, use email as well.
JOSEPH E