There were a bunch of hidden fees. I paid $143 when I first picked the U haul up and was told if I didn’t fill the fuel up I’d be charged $30. I didn’t have time to top the fuel up on my way to work, but the gas when I picked the u haul up was at 3 quarters of a tank. When I returned it it was just under half. I was told I went 70 miles over the limit I was allowed which doesn’t make sense, I moved an hour away and even added extra miles when I rented it to ensure I wasn’t going over any extra miles. I was charged a second charge of $235 for a total of $378. When I called to inquire why I was charged so much no one had a direct answer and I got a lot of “ummm well” type of answers. Don’t rent from here if you can avoid it.
Rebecca B
KS&F Moving Rentals Co
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pierceton, IN 46562
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Having a location that has little to no cell service makes checking in and out virtually impossible. Highly recommend putting in a free wifi with low range for people using the app. Fortunately for me, I was able to call the original location to help me with getting the vehicle. But returning it was impossible since the app did not work
jacob h