very good people at this locationkirk R.
Trailer Rental & Towing in Pioneer, OH at Pioneer Auto Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Pioneer, OH 43554
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Overall it worked very well for us!!brandon E.
Awesome People at this location.John R.
This was a wonderful experience. With how peticular the website was to reserve a car trailer online, I thought this would be a pain in the neck in the store. I was delightfully mistaken. Thanks to checking in on the line it was decently quick from talking to the uhaul guy to hooking the trailer up. He even helped and did most of the hook up and was genuinely a nice guy. Thank you so much.Oscar H.
These guys saved me when the rental place in Archbold ohio failed me. Reserved a rental called to check on it three days early and they STILL didn't have it when promised. Pioneer hasd the rental I needed and I was out in under a half hour. Will be my go to place from now on.Bruce G.
This is not the correct address, it is actually like a half mile down the road from here. The pictures on the site and this address take you to the wrong place.Jonathan M.
Allow one day rental at a lower priceTim C.
They were quick and helpful.Jeff M.
The man saw us coming and literally met us in the parking lot. He inspected our vehicle promptly and asked us if we have any problems or concerns. Check out was just as fast as pick up.ARTHURJOHN R.
Start with a full fuel tankTERRY P.
Service time to get the reserved vehicle took over 30 minutes. Staff was very friendly and helpful given the several changes in date that we needed.Harold M.
No problems whatsoever. Staff helped us right away.Carrol E.
Aaron -great customer service!Doug G.
Price is too high for trailers. Was cheaper to rent an entire truck than a trailerADAM C.
Great service! Quick check in check out.Alice S.
Customer service was phenomenal!!! They made us feel very welcomed and answered any questions we had.Joseph G.
We were told by the original renter that we had an "undetermined" destination, so we could return the trailer at any Uhaul. We were on our way to one such location, when we received a call from the Bremerton Uhaul. The guy wanted to know when we were bringing it back, he stated we had to bring it back to that location. We were over half an hour away at the time. I called back after speaking to my SO and a very agitated, rude lady answered. She spoke over me, and told me "there was no way the renter told you that because we dont do that". She refused to listen to me and then on top of it, tried to sell me storage. We ended up, ONCE AGAIN, driving way out of our way to appease U haul. Oh the way there, I did speak with a customer service rep (like the 4th time here) whose name was Ebony and she was very kind and helpful. When we returned the trailer, the staff were nice in person. Overall, this experience has made us very hesitant to ever deal with Uhaul again as it was more hassle than it was worth and the comapny, while having some very nice employees, seems disorganized. It makes an already stressful moving experience way more stressful.clint K.
Please improve your software to help your dealers get us out the door faster. THE RENTAL PERSONNEL DO AN EXCELLENT JOB, but they always have problems with the software "locking up" when completing the rental contract.jim L.
I've rented sever other times before. The past two times, it took less than 15 minutes to get the trailer and go...and that was without a reservation. I'll definitely rent again!jim L.
This was the second time I rented a 5 x 9 open trailer. It took only 15 minutes from the moment I walked into the store until I was hitched up and driving out the driveway. I will definitely continue to use Pioneer Auto Center in the future.jim L.
Change all of the negative signs (with "No" or "Not") in to positive statements. Example: change "Uhal does not accept checks" to "Uhal accepts credit cards and cash only." Much more friendly. There were many negative signs which made the environment daunting. Staff was friendly. Service was excellent.andrew G.
U haul States if you bring the truck back under the the gas line it charges you 4.00$ a gal however uhaul will not apply a fuel credit if the vehicle was over filled there's a two tier system that only benefits uhaul and uhaul won't permit it's customers a credit or payback for overage on fuel expense this is intolerable to me as I followed their rules in other words tough luck what's theirs is theirs and what's yours is theirs it's not fair I'm not a rich man I should have been reimbursed the extra fuel I put in the vehicle I will not be using U-Haul again I will use Ryder truck. Sincerely Paul Gileslarry J.
Pioneer Auto Center was excellent. What I do not understand is why, after reserving the trailer six months in advance, I had to drive 30 miles one-way to pick up the trailer instead of at the requested location 4 miles from home. The trailer was in good shape except one of the tie-down straps was worn half away. It would have been OK for my car, but if my car were higher or had bigger tires, the worn section may have been exposed. If dimensions of the deck were given online, I missed them. Instead of a solid deck, the trailer had two runners. The open space between the runners was almost the same as the distance between my tires. For safety, I did not use this trailer.William B.
The on line registration and product reservations is complicated and unclear.Richard S.