The Uhaul place I picked up my 15 foot truck did not know that I was going to be there and pick up a truck from them. The original uhaul dealer could not provide a 15 foot truck at their location. Better coordination needs to be done between uhaul dealers when they switch locations for pickup.
George S
7 Star Sam & Associates
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plano, TX 75074
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
will use again!
Barbra BNeha, the lady who was the representative was excellent. She walked me through the process and explained how it works. She made things easier for me.
ABRAHAM EVery friendly, courteous and prompt. However, the ordered dollies were not available at this property. So, I had to go acquire my own dollies before I could begin the move. The uhaul site shouldn't allow these items to be reserved if they are not in stock.
BYRON BI reserved a hand truck and when I arrived, I was told they didn't have any. We were there at 8:00 am for an 8:30 am pick up, how could they have run out so fast? Also the truck only had 1/4 tank of gas so we had to gauge how much 1/4 tank of as was. Also our helping hands totally ghosted us, we called UHaul and they had to cancel that order and find another mover, who we couldn't get in touch with either. We called over and over, left text messages and then finally gave up and called in some nephews to help.
Candi A