Very Good Customer Service on Rental today. Made it easy for the customer.KENNETH LAMAR R.
Trailer Rental & Towing in Plano, TX at U-Haul Moving & Storage of Plano
Plano, TX 75093
(We are on West Plano Parkway between West 15th St and Commerce Dr)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Wine Storage
- habla español
One-Way and In-Town Local Rentals in Plano, TX 75093
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
If the app isn't working properly it should notify the user that there is an error on uhauls side. The woman who helped me was atrocious. Don't advertise contactless rentals if that's not something you all are capable of at this time.SAMANTHA Q.
Took staff more than 20 minutes to find a truck we had reserved 48 hours prior, and when the mileage on the odometer did not match the order that I signed the manager wrote a note to not charge me for the extra miles. Engine trouble light was illuminated before we received the truck and stayed on all day. Engine sounded like one of the cylinders was not firing most of the time. When we returned the truck, we learned that the staff had issued me the wrong truck. Apparently a staff member had transposed the last two digits on the number of the 17' truck that they were trying to issue to me. It was the most unprofessional experience of all our U-Haul rentals in the past twenty years. What's happening to U-Haul?David L.
Provide same service I got from your personal. They were nice and seamless transition.Richard H.
The team was very friendly without sacrificing speed. I was in and out with my van in no time. Same service and speed with the return. A+ service!!Jorma A.
Change the oil before you give it a customer, as the change oil indicator was on when I picked it up. Repair the low tire pressure gage. Fix the slow leak in the front driver's side tire. I had to stop and fill up the tire several times.MARTHA B.
All staff were very patient and helpful. We felt we were given great advice on materials we purchased and vehicle rental size. During a very stressful move it was appreciated to see them smiling accommodating and happy upon returning the vehicle!Jessica P.
Easy drop off nice employeeTAMARA Z.
I rent from here every week and they are exceptional.David S.
Fairly easy and efficient process for picking up and returning blankets. Thanks!KEVIN M.
I rent here almost weekly. They are great !David S.
Very professional! Great team! Even though this is not my closest U-haul they will be my first choice if I get another trailer.Joseph F.
Excellent customer service! Thank you.STEPHEN H.
Pleasant and fast serviceElena C.
Uhauls are parked a bit close. I wouldn't want to have been a first time Uhaul driver and tried to back it out of the space.DEANE S.
Very efficient location. Quick drop off. Ivan was really helpful...James G.
Keep up the good work.MOTAZ A.
When I walked in there was an absolutely pissed off lady storming out the door. The Uhaul employees were making fun of her while helping me saying things like "she's gone now you should charge her extra." The supplies that I had asked for were not all there.Jake R.
I locked the key in the truck last night right in front of my house. The store location was nice enough to cut me a new key the next morning at no extra cost. This was very much appreciated.NATHANIEL T III A.
Very worst parking lot. No parking available, extremely hard to maneuver around. Zero people skills from employees. My worst experience ever with Uhaul. It was not my choice of location but had to go there in order to get the truck I had reserved. They waited until right before I was to pick up the truck from my chosen location to drive miles out of my way to get the truck. Then I was told "sorry, the last person to use the truck turned it in on almost empty. You need to go to a gas station down the road to get gas."Jana R.
The lady behind the counter today was very nice and polite.Skyler P.
Best customer serviceTALONNA H.
I could not get the truck and car port on the lot. The man drove it on the lot for me. Everyone there was so nice. The best customer service. Thank you UhaulTaLonna H.
Excellent location, facilities are well organized and has everything you need for moving. Great assistance provided. No complaints about anything.Mark R.
Everything from the pick up to the drop off was very smooth and easy process to complete on a very busy day! Thanks so much!Shannon H.