Customer service very bad. I registered online. When I got there they input all my info again. Told me where t vechile was. Which was on the lot. Told me t go get it off t lot. Which was parked where I couldnt get in it. I had t go back in and wait again. To tell them t go move it out. The gas light was on hardly any gas. I had t put fuel in it right away. The truck ran very poorly. On my way t turn t truck in. The engine light came on. I have rented alot of trucks over t year's. I will never use this location again. Very bad location. I am in customer service myself and I would never treat my customers this way. Was very disappointed in your customer service.
Moving Truck Rental in Plano, TX at U-Haul Moving & Storage of Plano
Moving to or from Plano, TX 75093? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Plano.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Plano
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Plano, TX.
Cargo vans and pickup truck rentals in Plano, TX
U-Haul cargo van rentals and pickup trucks in Plano, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Plano, TX 75093. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Everything went smooth!! Thank you all!
Very helpful and fast
Very satisfied thank you
I reserved a pickup truck online and at the location they told me they did not have any pickups so they gave me a 10ft truck instead which was way too big and I was not able to finish the projects I needed to finish. If you don't have the equipment I requested then it should have let me know on the website!! Waste of my time and the 10 ft truck used twice the gas! Overall very dis-satisfied with my experience!
1. Asked to remove dolly before renting. It was removed. 2. 2-3 hrs after renting, brought back pads to return as they were not needed. Rep said they will not charge and I can return them with the truck. It appears there is some extra charge for pads etc. I raised a dispute ref: 2947170
This location does an excellent job. My vehicle had been in an accident and was the only one they had left. FedEX took everything else.
Very nice people, great customer experience
All good by me
It was a great experience! Huge shoutout to Luke. Such a nice and helpful young man. And he told me about your storage units which will be very helpful.
This location is great - usually. This time the check-in process was slow. Between the app checkin process failing and then waiting inside and not even being recognized, it took a long time to get checked out. And then, they assigned to one of the older trucks. It would have been nicer to get one of the newer trucks with multiple sitting I rented on the lot.
I have to wait anout 25 min for someone to pick up the Phone listing to automated dystem telling how good you are. to bad It is better to say we arenusy lea e your number we will call you
A few more employees on duty. I understand there is a virus but this location stays busy and behind
Everything was great! Fast easy reservations and the van was waiting out front when I arrived.
Hello Everything was good. Thank you so much. GOOD LUCK.
Young man who helped me out went above and beyond for great service
Nothing Great Customer Service Employees are always willing to go the extra mile for the customer
The woman who checked me out yesterday deserves a higher paid position in your organization! I don't boast often, but she delivered the best possible customer service that went over and beyond the service I have received this entire year. Super polite and very smart!!!
Not good customers services, the guy from desk saidwhy I was to early on the location he said a bad word, he gime a bad appliances dollyn I ask if he can change he just ignore me. I went and get the truck at the parking lot. Not good customer services. Is not my first time renter. The other location not problem.
April was friendly and very helpful. Thank Luke for recommending keeping vehicle 24hrs.
Just your price
Everything was great!
I have rented from this location more than 5x. The customer service really depends on who you catch at the desk. Today I had FANTASTIC customer service. Freindly, fast and completly contactless (done from your phone) if you want. Truck was in good condition and the online rental service is easy to use.
I thought it was ridiculous that I had to haul the trailer back to this location instead of dropping it off in Houston