No one was in the office until after 12:00 pm . My Pickup was at 10:00 am . Office hours was to open at 9:00am . My Confirmation email pickup was at 10:00 am . Sometime over the night before the app changed the pickup time . No email to alert me about the changed pickup . Very disappointing
Roger M
Value Store It
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pompano Beach, FL 33069
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkOur overall experience was great with our truck rental. The moving dollies turned out to be unavailable but we were able to pick them up from a nearby location. The staff were friendly, knowledgeable, and helped make the entire process easier and more efficient. I was pleased with the truck rental, this location and am grateful for the level of guidance and service extended to us. Thank You!
Sue SNothing to improve. Excellent service from the U-Haul agent.
Paul FStore was a Third party location. The lady at the front desk did not have the incorrect resources tio assist me. She had to call she supervisor for all questions.
Jordan RShe didn’t notify my that on top of the 399 I paid up front , I would be charged another 115 dollars for having it from Wednesday to Saturday. Why didn’t she tell me that up front? Why didn’t I get charge it up front along with the 399. If someone could reach out to me it would be greatly appreciated.
Kraig S