When we went to pick up the truck it wouldn't start (2 of us tried) then the owner came out and it started I wasn't comfortable using the truck with it being unreliable. When we called customer service they tried to change the reservation one of the other trucks on the lot unfortunately unsuccessfully. This caused us a great deal of Stress and loss of food, man power and another day of loss wages. This boo boo cost my family close to 1000 in loss today because the systems can't communicate. It was not the store owners fault at all he was very accommodating and was trying to do what he could even with an internet outage
KATHY M
Unstained Detailing Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Moody, BC V3H2C5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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ABDUL HNot impressed that the truck was only a quarter full and the lower mainland at two dollars a liter. The truck had moving blankets scattered all in the back of the truck. And on drop off the fuel level was left at the exact same spot. it was when it was picked up however I still charged an additional $20. As a fuel output, his analogue and I can only put in digital increments
Tim BVery satisfied with the rental
MARCO CTrain the staff on how to check in and check out customers. Truck I rented was fine. Took 4 phone calls to get someone to close out my rental and send me the final charges.
MITCHELL B