The guy renting me the truck got mad at me when I asked if it could be swept out for me since it was dirty in the back. I swept it out after he did a half-assed attempt and then said it was clean, even though he barely swept out anything himself. He then tried to tell me not to rent the truck after I swept it out and informed him that this is what a clean truck should look like before renting it to someone. I hate renting uhauls from this place and avoid it as often as humanly possible. Zero customer service, just read the Google reviews for this location to get a good idea of what you're dealing with
MICHAEL B
Friendly Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Orchard, WA 98366
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They truly are friendly! <3
MARY HAll good.
DANIEL Cna
LYNN Aon the small daily ingrown truck the icons which show the gear selected are Way to small to see easily , have to just try one and see if it's fwd,neut, or reverse. Under trees in dim light it is hard. My experience was on a ferry.In the tunnel it was dark, cars all packed in, nervous shifting. Later at night the dash lit up and shifting was easier to see the icons. Basically just too small. Later, while. loading , climbing in & out I reached for a manhole on the left side to pull self up and realised y'all favor right-hand ed people . A small improvement would be to add a handle on the left side also for us lefties. Could save some one a problem. All in all , the truck worked great . The people at the franchise were helpful , professional , and kind. Oh , it would have been good to have some directions on a card as it is hard to find the parking brake release. It needs a big decal arrow ? as it is under the dash & steering column on that model. Hard to find in dim light or when wearing a dress. I rated the whole experience as great. These notes are not criticism , simply trying to make it even better for the next person. Thanks for the great service and thanks for a place to make a comment.
KERRY B