Pick up was excellent service, nice person Return not so much , they dint help with taking the trailer off the car , had to do by myself.
Neida H
Beaufort Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Royal, SC 29935
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This is nothing against Beaufort Self Storage as they were great.....but everything else about this rental was a complete disaster. We were scheduled to pick up via our mobile app a 26' truck in Bluffton, SC at 8:30 yesterday morning near where our storage units are with the plan to empty out at least one of the units. When we got to that facility the 26' truck was parked and ready for us to take, but the app said we had no equipment attached to our reservation. That facility (Monster Storage) was closed. I then called the national reservation number about 6 times and no one was about to help me. We then had to wait until 9 am for the local facilities to open. They were not able to get me access to the combination of the lock on that truck to get the keys either. They then found for me a 15' truck in Beaufort....45 minutes away. By the time I got the truck and got to our storage facility it was 10:30....and we needed to get on the road for our 4+ hour drive. We were able to move some items but based on time and truck size, we did not clean out our unit as planned....thus now being charged an additional month of rent and now needing to make an extra trip there. This is very frustrating!
GREGORY WWonderful customer service and a great experience! Highly recommend this location!
Andrew DNo need for improvement. I am completely satisfied with this location.
DARRYL GVery helpful attendant.
DAVID S