It was ok. I had no issues with the location or the people.Ronald C.
Portland Citgo Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Portland, CT 06480
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Staff on site were rude and not interested in providing any type of customer service. I was given back the wrong driver's license, no apology or concern by your representative, It took 45 minutes to return the rental.Margaret J.
greatly improve the site where employees can access and enter information. it was very slow to update both in getting the truck and leaving the truck. Also the site which i received in an email, check in before i left, would not open or kept timing out.Andrew B.
Front window was filthy! You couldn't see out of it and the vehicle smelled like smoke!Linda W.
I have never had a problem with this location before. When I picked up the truck the check engine light was on, they told me they were aware and it was just the oil needed to be changed. We took the truck when we got on the high way the front end was so bad my husband could barely keep the truck in the driving lane with both hands on the wheel. the truck should not have been rented out at all, it is NOT ROAD worthy! I called them in Portland to see if we could get another truck somewhere along our route they told me they would try. I am very disappointed we needed to deal with a truck that was not safe and pay for it with no one to address the problem. I would really like the opportunity to discuss my experience with someone who cares about the safety our the people who rent your products. Not a happy customer.Velvet F.