The drop location isn’t clear about it being a drop off location. It’s in the store and half the people don’t know what’s going on You drop the key with a lady name Carmen No print out nothing
Kamini S
La Oaxaquena Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97218
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Customer Reviews
- 4.0 Average Customer Rating
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I cannot say enough wonderful things about the family that runs this location. Amazing, 5 stars!!!! I felt lucky just to have met them in my life. They were so helpful, kind and really helped me out.
Ann WThis is the incorrect drop off location listed. I dropped the vehicle off at the Uhaul and storage in Bend, Or. This location was great.
Tamra AThe service at the u-haul location on Cully was great. The individual there did her best to help me and resolve some issues I had with the price, since it was $100 more than what I was being quoted online when I reserved the truck and dolly's. My main issue was that I made reservations and plans based on the reservations, which changed last minute to a new location that was 40 mins away. I made my adjustments to make that work but when I went to the new location the dolly I wanted to rent wasn't available, so I was given an appliance dolly to make up for it; however, that is not what I reserved and needed. The appliance dolly made everything more cumbersome, which is why I wanted the smaller dolly. Lastly, as I just mentioned, the final price ended up being $100 more than what I was advised during the reservation processes and this was after I was being comped for the dolly's. The woman who was helping me was kind and patient and found a way for me to reduce the price back down but that meant I had to drop off at that same location which was out of my way and not the original location I reserved the truck from nor the one that I wanted to drop off at but in order to save myself $100 I did that. So why was it $100 more, when I made my reservations clear?? I don't know but luckily that individual worked with me to figure out something. Either way, I was not satisfied at all with u-haul as a company but was appreciative of that individual at that location.
LEVI GNever rented a u-haul and they used my information.... the cashier never paid attention to the ID before checking it out.
Francisco B