Too much computer verification and redundant Id and vehicle verification Booked to return to federal way where I live and the location changed when I checked in. 40 min on phone to change drop off- good thing I am retired and have time, other wise not acceptable
DANIEL P
Vans Towing Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Nkt what I expect from UHaul. Phone was not staffed and voicemail was full. Management did apologetically call after the rental was complete and did offer a concession. Even that was an unpleasant interaction of bantering whereby the logic of concessions was painfully negotiated. Honestly the worst UHaul experience I’ve ever had. Shoddy truck - no customer service at location - uhaul app gave impression of this being a reue U-Haul location (which it is not).
SUZANNE KI was charged secretly more than double after vehicle drop off? I will be contacting my bank and disputing the charge unless someone explains to me where the extra $65 charge came from
MAEVEN MAlex was incredibly helpful and kind!
TODD SThe staff was friendly and helpful. Good dudes. Anyone moving in or out of the area should use this place.
IAN B