I returned the vehicle with 1/8 tank MORE gas than I received it with and was charged over $70 for fuel and fueling fees.
Christopher R
Vans Towing Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Received truck on empty. Employee said it was fine and to take it and return it on empty. I did so with the fuel at 1/4 (more than I was give ) then I get charged a $30 fuel adjustment.
MASON WThe close proximity to from/to point A was good. The pick up location also was a junkyard with incredibly limited parking and we’re not informed until we got there that they would be closing at 4 PM not 5 PM, luckily it was a small move however, that should have been said in the two calls I received to secure the truck. The website also said I would be able to pick one up at a different location which would have been closer to me, however the original representative said that they never have 10 foot trucks. Again go to your website. It says that they do have 10 foot trucks. That’s a glitch on your end that needs to be fixed. The truck was well maintained in the sun that it was running, and we had no problems with the truck. Inside the truck, however there was broken glass. I understand downtown Portland has a lot of issues with parking overall and with homeless, however, there was zero parking for the trucks (the U-Haul trucks) nor was there parking for regular personal vehicles. The 10 foot truck did not come with the lock, again this ties in with this being in a downtown Portland location, under a bridge, and having to use street parking to return the truck. The only reason I would refer this to a another person moving, as it is within close proximity of the Pearl District, however, I do not think I would recommend U-Haul overall anyone at this point.
Andrew BA great UHaul location that I have used many times. Thank you for being great!
AUTUMN SI Think when you change drop off place, like happen with us, twice (it looked they kept going from one place to the other like they were mad about us choosing the drop off place ), they should give us a discount on payment, not extra day and miles, since we drop off two days earlier. By the way, if we can have a refund for this, please, I would be willling to take it.rgds
Atila C