The worker was rude and unprofessional and the uhaul was not clean. I was very dissatisfied with my experience. I also did not ask for the $11 coverage but saw it in my bill anyway. He was also very rude to a customer on the phone. Would never come back again. Horrible service and location.
Kylie C.
Vans Towing Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Portland, OR 97209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I was overcharged
Vlad G.Truck had 3% oil life & tire pressure light was on upon pickup. Location was fine, but multiple representatives over the phone undersold us on the appropriate truck size, despite me describing our belongings and their size multiple times. This left us with a much smaller truck than we needed. Very disappointing.
Shaun T.The service was great and the equipment was clean. To improve, trucks should be full of fuel upon pickup. I only drove 4 miles but had to put 3 gallons ($15.00) of gas to get the gauge to return to its initial level. UHAUL should also require centers and dealers to keep the windows clean, inside and out, for every customer.
Aaron P.This location, although not the prettiest, was convenient & honest in their transaction with me. The vehicle rented was absolutely acceptable, exactly what I needed, and I noted the damages & discrepancies through the link, and found at the end of my rental no surprises in charges. Everything went smoothly & the person working there was helpful & polite. I have already booked another rental with them, as this transaction was so positive.
Misty W.