Got a email with my pick up and return time and the cost. Soon after i got a email stating i didn't return the vehicle. It's going to be hard for me to use uhaul again.
Javon H.
Mobil on Washington Street
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Poughkeepsie, NY 12603
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Was 35 mins late to get access to vehicle past my reserved time. Vehicle was dirty. I was over charged for how much I drove.
Ethen R.Staff members are poorly trained and have no knowledge of the system. Was told to go online register and make my reservations. This took approximately 12 to 15 minutes. It felt like I was doing their job for them. I waited over an hour and 15 minutes while the clerk took many customers and kept pushing me to the side. I was charged over $100 for service that I did not use. Ended up going to another U-Haul store. Highly frustrated. Getting a refund appears to be a hassle as well.
Robert G.My pickup time was 10am. The manager did not appear to release the van until 10:30, which threw off the timing of my carefully scheduled move. She made absolutely no apology.
M Rachel K.This location was great and picking up the rental took about 10 minutes which is what I expected. However, I had to drive to this location after the first location was closed and did not have my vehicle ready for pick up. This wasted about an hour of my time and set me back on my schedule which was stressful. Not sure I would rent from Uhaul at my local area again.
Jian S.