Firstly they lied to me. I got U-Haul with no gas in it. The foreign dude was talking to store clerk then had store clerk pass me the phone. I verified with a picture I returned with 1/4 to have a portion refunded back to my card which amount he disclosed. I have not received a refund for me having to gas and fix this place mistakes. Never again from any of you. I spent a grand total of 160 dollars trying to make it right for one U-Haul thinking I would get something back. This is beyond ridiculous. Hopefully you will read and be warned
Prince H
One Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prattville, AL 36066
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Customer Reviews
- 3.0 Average Customer Rating
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The first place I was sent had a locked gate and the second one barely knew what was going on. Finally got my truck after losing 45 minutes.
ELMER RU-Haul had a 1/4 of gas and the roof leaked and ruined some of my boxes.
Tristian SBetter location, better equipment, and there wasn’t a loading ramp that came with the truck
Kaishonta KThis isn’t the location I reserved pick up. U-Haul sent me to a location 10 miles from where I reserved. Stop making your customers do your logistics.
William B