Our Original pick up location was at 2122 State RT 69. Upon arrival, we were told we have to wait until 10am for our Auto trailer. At 10am I checked in with Greyson who was obviously nervous because he did't have a Auto trailer we were promised ( we drove from ABQ NM to pick up) Greyson finally broke the news to me and told me I would have yo go to another location. I asked Greyson for some compensation for the inconvience and he pretty much laughed it off with Zero Customer Service Skills! We then drove to Gilligan's and they had no idea why we were there? Desiree happen to show up as she knew we were getting a run around. She got us on our way.
Marty R
Gilligans Twin Lakes Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Prescott, AZ 86301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great drop off location due to the availability of gas so was able to top off to ensure the level was the same as that as pick up. Quick and easy drop off.
Wendy HCourteous and efficient
PAUL SSo easy to reserve, pay for and pick-up
Alisa GI Picked up U-Haul after hours. The U-Haul was absolutely filthy. The inside had food/debris on floor boards, cup holders were sticky. The outside was filthy, windshield was dirty. I have rented uhauls in the past and this was by far the worst experience.
Michael N