Trailer Rental & Towing in Provo, UT at Ace and Jerry Auto Glass Pro Shop
(U-Haul Neighborhood Dealer)

412 reviews

490 W 300 S   Provo, UT 84601

(801) 418-9335

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(801) 418-9335

490 W 300 S
Provo, UT 84601

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Provo, UT 84601

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

412 reviews

Let us know what you think.
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Write a review
Rating:
5.0

Val was a great help to us...

Larry S. 
Rating:
5.0

The app felt like a scam, I used both the online page and the app and neither did a good job. The online app never let me add a photo from my camera. The app didn't let me add a photo to dispute the fuel level at the beginning. (I accepted that it was 1/2 tank even though it was slightly below because the process was taking so long to pick up the truck and I was in a time crunch, moving help was arriving) Then when I returned it (filled up to just over 1/2 tank) it made me say that it was filled up to the next line above 1/2 tank or I'd get extra charges. It felt very scammy. It took only a few seconds to get approved after talking with the agent, but before I said anything in the chat it had been 30-45 minutes of waiting with it saying pending approval.

Trezor O. 
Rating:
5.0

Ace and Glass pro They are the best in customer service , I went to the other in Provo near to Deseret Industries was really bad the lady that was in front desk.

sergio G. 
Rating:
5.0

Professional and friendly. Excellent service and experience. I would recommend this location and will use them again.

scott H. 
Rating:
2.0

-Get a host that is friendly and knows how to take care of customers. Guy was very rude and made it easy for me to say I would not want to go back to the location.

Phillip R. 
Rating:
3.0

Lights on trailer were not checked upon hook up. Left blinker did not work.

PAT W. 
Rating:
5.0

It was easy and quick to get the truck. It might have been nice to have him or someone point out some features and pointers on how to drive the truck and where certain features are. We didn't know the cab had lights until we had loaded it in the dark already. But it went smooth picking it up and it was in good shape.

Stephanie B. 
Rating:
5.0

Used Ace & Jerry Glass Pros in the past and they do excellent work. Not surprised their Uhaul service was outstanding as well. Very easy process.

Phil H. 
Rating:
3.0

The gas tank is defective and would not let me fill it efficiently!

ADAM B. 
Rating:
4.0

The people were super friendly and helpful. The only thing was the truck wasn't ready or cleaned when we showed up

merrijo G. 
Rating:
5.0

The family owned business renting the trailer to me has always been customer friendly and care!! Honestly, If it were not from that location I probably would have chosen a different rental agency. Professional, kind, caring people..

alan G. 
Rating:
3.0

The Uhaul location on Bull Dog Boulevard in Provo is excellent. The customer service was fine at this location, but the return location was changed from the original order. There was an issue with the wear on the rear auto transport tires that should have been addresses before the trailer was rented out to me. It looked like the previous renter transported something to heavy for the trailer which had caused tire damage. Luckily my automobile was light enough that the tires didn't wear during my usage, but the issue should have been noticed when the trailer was returned and resolved before it was re-rented to me.

Tara H. 
Rating:
3.0

If its just to pick up A U-Haul truck it's ok but they should do a better job at maintaining them.

Alfonso B. 
Rating:
5.0

Stopped in last minute and was treated as though we had a reservation anyway. Quick service as well!

rich C. 
Rating:
1.0

Dont be such an asshole, and communicate with customers.

TERRIN H. 
Rating:
5.0

serious problem with mobil pick up system and support phone line. Had the very nice owner not shown up when the location was closed, we would not have been able to pick up our truck. We even called the support line the day prior to see if all was in order and the agent couldn't get it to work.

Robert H. 
Rating:
1.0

Horrible customer service. He took 20 minutes to get to us to begin the process of reserving a uhaul. All the while, he took customers and phone calls in front of us. It was very unprofessional. Even when we brought the truck back, we were left to wait. Moving is already stressful and this just added frustration to an already chaotic process. Won't rent again.

SHAINE T. 
Rating:
3.0

No one was there and there wasnt hours posted of when they were there.

Samuel H. 
Rating:
5.0

Pre existing damage to trailer. Equipment should be maintained to acceptable repair standards. Damaged equipment passed down to the next customer is without repairs could result in further concerns.

BEVERLY C. 
Rating:
2.0

The guy who was assisting me took three phone calls while processing my reservation. Three. Made the process take 10-15 minutes longer than it should have been.

Davin E. 
Rating:
5.0

The guy hooked up the car dolly up and was very polite. The only thing I didn't like about the whole u haul thing was they sent me done to Provo to pick it up from salt lake when the uhaul on 3900 so. State street had 8 car dolls on there lot.

anthony L. 
Rating:
5.0

Picking up the van went over very smoothly. The only issue I had was it asked me to sign into an account, only I don't have an account and there was no option to create an account on the page that I was on.

Kevin F. 
Rating:
2.0

Took over 30 minutes to overcome problems with key and vehicle assignment . Nobody on site. 10 minute wait before I could get somebody on the phone.

Paul S. 
Rating:
4.0

Even though I had the 24/7 drop off and took pictures of things,the staff there came and asked if we needed assistance and were eager to help in any way if we needed it!

Pamela T. 
Rating:
5.0

Thankyou for putting up with my TOTALLY Old Fart responses and reactions. Just - know that you are the best in the business. You Location and crew are at the top of the list. Thanks again. Kent

kent P. 
No reviews have been submitted for this location.

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