Tout le personnel rencontrÃ© Ã l'air bÃªte et ils semblent dÃ©tester leurs jobs. La saga est trop longue pour l'Ã©crire mais en rÃ©sumÃ©, Ã l'avenir, je vais me tenir loin de U-haulPIERRE P.
Trailer Rental & Towing in Quebec City, QC at U-Haul sur Armand-Viau - déménagement et entreposage
Quebec City, QC G2C1Z9
( Ameublement Tanguay )
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Quebec City, QC G2C1Z9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
the staff does not help for a sec. the explication are not clear, we have to change 3 times the reservation time and date because the first was lost the second wasn't ''confirmed'' by the staff and the third was a not clear thngs about what 12am and 12pm ... if the website would work with 00h00 it will be much more convinient.... Sabrina was a snub and she has no ability to help a costumer. it was a real painfull and stressfull experience that i don't want to live another time...andre B.
super service et emploiyer tres gentilFrancois T.
La rampe de chargement Ã©tait pleine de dÃ©brisâ€¦. Le reste du camion Ã©tait relativement propre. Le camion Ã©tait mal alignÃ©. La prise de possession avec le cellulaire n'Ã©tait pas disponibleâ€¦ Et il y avait aussi un line up pour le retour.Maxime L.
The problem is not the location or the employes. The problem is the whole company. I had the worst client experience ever. Never again wil i do buisness with you. I reserved a truck a dolly and a dozen covers one month prior for a pick in pintendre qc. And 12 h before you guys advised me that i had to pick my truck in St-Elzear, 45 minutes from Pintendre (90min back and forth) the location opened a 9. There was no dolly and no covers. I had to buy a dolly and i dammaged some of my furnitures because i had no covers. The friends that helped me had to leave at 4 because they had something planed, we were supposed to be finished at this time but. 90 min drive to st elzear. 60 min later pick up... finding a dolly on marketplace. You know? All because of you guys.... so ask me if i will ever recomand a company that miserable? You failed! You should sell all your trucks and trailer to people that can put a real network that works. And don't tell me that i'm a one and only case. During my moving when i stop to put gaz (lucky you that i did) another of your client told me that he reserved his truck at 7 am and got it at 2pm. He was too so pissed off... So please, change your buisness. Do something that you are able to do. Bruno Savard Fossambault-sur-le-LacRaymond B.
continuer votre bon serviceReal G.
Customer service at this branch is scary. 0 smile 0 empathy I had the impression that I was bothering the counselorFrancisco T.
Le moteur a chauffÃ© Ã l'aller et au retour. L'aiguille de tempÃ©rature du moteur Ã©tait dans le rouge et l'avertisseur bip bip s'est fait entendre une bonne partie du trajet. Lors du dÃ©chargement du camion, j'ai tÃ©lÃ©phonÃ© chez UHAUL ....c'est Jean-FranÃ§ois qui m'a rÃ©pondu en franÃ§ais Ã l'assistance routiÃ¨re et il m'a dit que le moteur refroidirait durant son arrÃªt et qu'il ne devrait pas y avoir de problÃ¨me pour le retour .....il n'y avait qu'une quinzaine de KilomÃ¨tres Ã faire et le moteur a encore chauffÃ©. Mon fils qui conduisait le vÃ©hicule a eu peur de ne pas se rendre. Il en a informÃ© l'employÃ© Ã son arrivÃ©e. Cela mÃ©riterait une compensation monÃ©taire.yolande R.
La dame au service n'est pas Ã l'Ã©coute. Je lui disais que je ne pouvais laisser le camion Ã l'endroit inscrit sur le contrat car je ne passais pas par ce chemin et elle me disait que j'avais juste Ã tÃ©lÃ©phoner. Lorsque j'ai appeler pour laisser le camion Ã l'endroit sur le chemin que j'avais proposÃ© Ã la dame Ã§a prit 30 minutes avant qu'une personne me rÃ©ponde et en plus en anglais. Il m'a remis en attente encore 10 minutes.Lise R.
The vehicle was so dirty I parked it in the poorly equipped cleaning station and took close to 30 min to clean it, also using cloths and desinfectant wipes I had in my car (sticky and dirty steering wheel, hair on the seats, thick dust everywhere, dried liquid leaks). In spite of the (very) poor cleansiness of the vehicle I got in a time of pandemic, I would still mention it as a last resort but suggest bringing cleaning /desinfecting supplies and large tape for the hair (and other...)on the car seats.anne-louise G.
Le stationnement restreint difficile Ã l'heure de retour plusieurs vÃ©hiculer doivent attendre dans la rueALAIN C.
Truck was smelling cigarette. Employee not wearing masks durin the pandemic.Francois D.
Inspecter les remorques avant des les mettre en circulation. Heureusement que j'avais tout vÃ©rifier avant de prendre la route.Michel L.
Nothing to add. Everything is good.Jihed L.
Le vÃ©hicule Ã©tait au 1/4 de plein d'essence lorsque nous l'avons pris, ce qui nous oblige Ã aller mettre de l'essence tout de suite en commenÃ§ant. Il serait judicieux de les mettre plein en partant et de les retourner plein par la suite.Tomy L.
VÃ©hicule poussiÃ©reuse,Thomas R.
Excellent serviceJean-Claude B.
I Did not recieve my invoice by e-mail, email@example.com.Marc D.
J'avais rÃ©servÃ© des items autres que le camion de location, et ils Ã©taient non disponibles lors de l'arrivÃ©eAlexis R.
Le niveau d'essence sur le contrat et dans le camion n'Ã©tait pas semblable.Nancy L.
24-hour possession requires geolocation on the cell phone. Even if it is activated on the cell phone, it does not work. You should remove this geolocation from the possession processCedric T.
There were used masked in the truck which wasn't really hygienic especially considering the current covid pandemic. Then the personnel did not check the status of the truck with us before departing. Finally, while we booked the pick up at one location, once we arrived there we were transferred to another dealer losing about 2 hours time and pushing back our move.Francesca B.
Customer service was horrendous, they rented the minivan I had rented to someone else. I had specifically asked for a minivan because of the small step, since I was moving appliances. They instead gave me a 9ft cube with no ramp saying "it's an upgrade for the same price". It was not an upgrade, as I now had a huge step and no ramp to pull the appliances in. I had also requested an appliance buggy in my rental and I had to run after one of the workers to get it because "they forgot" to supply it to me. I will NEVER recommend that location.Jean-Francois L.
Les employÃ©s qui m'ont servis ont Ã©tÃ© trÃ¨s gentils. On demande quoi de plus !.....rien Bravo Ã la compagniejean-guy G.
Staff to be a little more polite with customers.Stephan P.