Carlos (in Quincy) did a great job, as the truck was in great condition and ready to go. However, after I rented 12 blankets/pads and I got to my home, I realized one of the pads was FILTHY, covered in dirt and grease/grime. It was so bad that it was unusable, as it would get my furniture dirty. I tried to call him and even return it for an exchange for another pad, but he was not available by phone (couldn't leave a message) and he wasn't at his office (I went by there before 5:00 on Friday 6/20). Otherwise everything else went great.
Ron N
Macisos Truck Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Quincy, WA 98848
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Customer Reviews
- 4.0 Average Customer Rating
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They were absolutely wonderful!!
Kerrie GArrived picked up trailer, that interaction was great. When I got home I noticed one tire on the trailer was almost completely bald with no tread on approx 80% to 90% of the tires surface. Completely Unsafe And Not Road Worthy. Returned to where I picked it up and was told they had no way to replace it, and no other trailer available. Was forced to drive to the next nearest one that was a one way hour drive away. With no other choice I had to drive to get it. Once I got there there was no reservation for me, ( even though they said there would be one) I was then told they had company wide computer outage. With no other choice I had to wait there for more than two hours for the computers to work again. Then drive another hour home. When I went to return I had to make the same trip again (2 hour round trip) to return the trailer. I had rented it for “in town” meaning I had to return where I picked it up, even though I asked to return to the original plaice I tried to pick it up. Tried to rent me unsafe equipment, cost me over have a day of pure waste of time. Will never use this company again, period!
Micheal WExtra charges may be added and paid from your account before you know it has happened.
Dana CHave better instructions on how to do a mobile pick up
JESSICA S