Reserve my truck for a completely different location. A few hours before I got a phone call stating that I would have to pick up my truck elsewhere. When I picked it up, the truck was dirty exterior. It was some debris in the bed. I used it drove 19 miles at $.79 a mile. The 2995 rental. No one ever instructed me to do the Mobile app check in and drop off. I dropped off like I was instructed by the dealer where I picked up the truck at. Now they’re charging me $20 to check it in because I failed to use the app that no one informed me of. Not a very good experience.
Joey P
G Arthur Performance Cycles
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rancho Cucamonga, CA 91730
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The service agent was very helpful and accommodating
Martha S