The person at the counter was very rude and unhelpful. We asked him basic questions and his response was this is common sense, if you did not think about it that is your fault. He could not find our reservation and drop of location and he blamed me for it even though I have booked everything through the online system and filled all the details. In addition the vehicle was in bad shape. It make a thumping sound downshifting from 2nd to 1st gear. In addition at highway cruising speed it was making a screeching sound at 60mph+. It was annoying driving for 5 hours with that sound and you get to know about this when you go on the highway. Terrible experience.
Kaushal S
Save Rite Auto Rental Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Randallstown, MD 21133
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Schedule the pick up at 10 Am and employee called me and said he has doctor appointments and I have to go at 10:45.
MERSAD SCliff or Clev (I didn’t hear his name clearly) the insight manager was very helpful and friendly. This is the second time I’ve needed a truck and he assisted me both times. He was professional and accommodating.
RANDOLPH BFriendly efficient service
IBIO SOperators of this location were more than helpful especially when I had an issue hiring help through a 3rd party. The operator there saw my concern, and acted upon it until it got resolved. Kudos to them. Thank you.
Richard L