The rep was aggressive and rude. The vehicle was in empty and he had to go full it up and put only a quarter tank of gas. The vehicle smelled like cigarette and drove like it was about to break down. All in all it was a horrible experience.will never rent from that U-Haul location again. Also had large dog in the store which was filthy with a cockroach that crawled across the counter during the transaction. Horrible!!!!!
sherryann p
Save Rite Auto Rental Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Randallstown, MD 21133
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I didnt receive the dolly i ordered and was charged for it No refund yet got the van saturday & its now monday
Stephanie WCustomer Service was great. Everything was taking care.
BRUNO AOn May 14th I booked the equipment to rent it for 11am. When I got there no one was there to assist us. The door has a sign that says come back after 45mins. I got there 10:30 and I had to wait till 11:45. Not very happy with the service and I called 1800 number to report but the person didn’t help. The equipment one side of back light doesn’t work and that’s the only equipment that had.
Sadia TI was very disappointed with the service isn't hanging up on my tries
Gloria E