Not at all. I was greeted by a friendly knowledgeable staff member and my drop-off was taken care of within 15 minutes.
Joseph A
Persico Hardware inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ravena, NY 12143
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location was great! Drop off was quick and easy, and the staff were very kind and friendly! Nothing else needed...keep up your fine customer service....I just moved into your town and will be an ongoing customer!!! : )
DEBRAJ CI rented the Uhaul a month in advance, but was told the day before that I had to go an extra 25 minutes out of my way to pick up the Uhaul. I also had to wait until 1 PM instead of the 10 AM pickup time I requested well in advance. The Uhaul system took way too long to process my rental. The person I received the Uhaul from had to enter the information on their phone for it to work, and it still took over 20 minutes after having drove half an hour. The tire on the towing trailer of the Uhaul had a faulty tire which resulted in the tire blowing not even 2 hours into my drive, causing the trip to be delayed for more than 3 hours. The Uhaul customer support had the towing company on hold for an hour as well, halting the trip progress even more. Also, I was informed that there would be a reduction in price for my troubles, but no such reduction in cost was granted. Unless you absolutely have to, do not rent Uhaul, their equipment is faulty, and their electronic system is even more faulty.
Andrew SVery friendly and helpful
MICHEAL KHis mistakes made us get double billed on the credit card. The papers show 2 contract numbers for this one rental. He thought we were renting immediately not reserving, he thought he removed charges but didn't. Credit card dispute submitted, contact with Albany u-haul failed to resolve problem.
FREDERICK T