Overall a great experienceScott M.
Trailer Rental & Towing in Raymond, WA at 101 Shell
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Raymond, WA 98577
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We received a text message where we HAD to drop off trailer. There was a uhaul facility 1 mile away from where we live. When I called hoping to drop off where we live we were instructed we could only drop off at the location that was 70 miles away round trip. We were told the facility 1 mile away was full and could not accept the 6x12 trailer. There was only 1 truck at the facility !!! Traveling to a different city and county cost us a additional 40 dollars in gasJOLENE W.
The gal we dealt with was very friendly. Anything asked she answered promptly. No problems there at all.David N.
I waited for over 30 minutes with no communication as to why I was waiting. They asked me every question that I had already filled out online when I reserved it and then charged my card even though I had paid online. The employee was also not wearing a mask.Sean J.
Very convenient to be able to rent a truck at reasonable cost for the few times I need one. Just wish the check in was a bit faster and that I didn't' need to sign any printed docs. Fully electronic would be fine by me, I know the score.Michael A.
It would be nice to have moving supplies at the store for easier moving capabilities.Susan T.
I rented in advance. However the night before I got a phone call saying that my reservation was not going to happen. That it had been changed to a different location and that location had canceled my reservation because they didn't have a 15 foot available so that I was out of luck and it was up to me to find my own truck elsewhere. A girl named Cassandra flat out lied to me saying that I had been reached which was incorrect. I had this rental all in order because it was very important on this very day to move equipment from one location to another for my business. So when I get a phone call less than 24 hours in advance on a Friday at three something in the afternoon telling me that my reservation was canceled it was extremely frustrating. She offered no further solution until I came up with it on my own. If I had any Other option to rent from somebody besides U-Haul I would do it. I will do anything and everything possible to never ever rent from you again.Heather H.
I had an issue that delayed my trip. The Raymond store took care of me but the main store screwed up. I lost a half day of loading on account of their screw up. They texted me that my truck would be at the Montesano, Wa Thriftway and when I went to pick it up. They had no truck for me. This is the second time I've had to drive all the way to Raymond to get a truck and I will never rent another Uhaul truck ever again.Alfredo H.
They checked the Uhaul back in quickly and efficiently.PETER S.
Not sure if it is possible, but have a key box for early morning pickups via the Truck Share" program.Lynley O.
The employee at check-out was excellent, the employee at check-in was ok and didn't really explain anything.Bryon M.
Be a bit cheaper ??Nicholas E.
The staff was very friendly and helpful, and the rental process was simple.Rachel A.
Not the locations fault but I was not happy with truck. Steering needs to be tightened up. Truck wanderedAlfredo H.
The 2 guys working kept handing us and other customers off to each other, so I wasn't sure who was the uhaul helper, but they were both friendly and we got the trailer hooked up no issues.Michael V.
Closest trailer to pick up was an hours drive from our home for one way trip/4X8 trailer from Long Beach WA to Oklahoma City.Dirk A.
Very friendly considering the pandemic has everyone stressed out and they knew I just travelled across the country from WIRob H.
Easy to reserve and using 24/7 made getting an early start in the morning easy..????????Fred L.
Don't charge me for things i never ordered!!!!! Total bullshit i had to fight for the $8 â€˜safe tow' fee i never ordered. After a long day of moving, I didn't need that hassle...i felt the customer (me) did NOT come first.Terry H.
Hire more help like Joe.Alan S.
Very friendly and courteous drop off pointBancroft R.
Great experience all the way around from pick up to drop off!Sheila F.
Great people. Very friendlyAlex J.
great customer serviceDaniel C.