I find renting from this Redwood City office is a much better experience--because the guy is timely, he communicates well, as soon as I arrive he is able to help me, but MOST importantly he makes it way easier on me for pickup and drop-off because he shows me where the trailer is and helps me hook it up. (As a non-technical woman, all of these little details are super helpful!) When I return, he does all the work to get it unhooked and repacked. Such an excellent customer experience I rented from this locale 3x this month since I'm doing a big project!Ana A.
Roadside 24hr Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Redwood City, CA 94063
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- 3.5 Average Customer Rating
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It's a bit scary driving into this part of town, but the person checking me in was warm and helpful and thorough.Stephanie N.
I was disappointed by the lack of attentiveness and attention to details. Your representative lack much in customer service skills. Very unfortunate.Frank R.
The attendant stayed late so that we could drop off equipment instead of keeping it over night. Above and beyond; would recommend!kyle L.
The manager, Rick, was courteous, expedient, and got me in-and-out. I appreciated his time and effort. I will be using his business again when I make another trip to California. Great service!Michael F.