When I arrived at the location, I was sent the code to open the key DROP box. After several unsuccessful attempts to open the lock to the key PICK UP box, I had to call customer service and after several "security" verification questions, I was given the correct code to retrieve the key. i must note that when I opened the DROP box, there was a contract in there that was dated 02/2026. I've seen the two 20' trucks in the lot for at least 6mths now, so not sure why it was so difficult to get the truck, as I was first told that there was no availability in Refugio. Smh
JACQUELINE L
SYS Storage LLC
24/7 Rentals
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One-Way and In-Town® Rentals in Refugio, TX 78377
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How U-Haul Reviews WorkIt was closed so I did the drop off myself.
Malcolm MGood service I like it
Carlos SDrop off at a non-uhaul location was very well handled by Pedro Ramos. He handled the entire process very seamlessly and accommodating. Excellent service..
ALFRED BPut a sign up telling laundry customers not to park behind the U-Haul‘s!!!
Wanda B